This privacy policy (“Policy”) explains how Real Digital, LLC or any of its affiliates or subsidiaries (hereby collectively referred to as (“Real Digital”, “We”, “Us”, “Our”) Processes Personal Data collected from You.

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

Real Digital’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations

How do we store, use, share, and disclose personal information?

Our company is hosted on our secure servers compliant with Information Security (ISO 27001 and SSAE 18 SOC2). Real Digital provides an online platform that allows users with compliance services. Your data may be stored through Real Digital’s data storage, databases, and the general Real Digital applications. They store your data on secure servers behind a firewall.

How do we communicate?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Privacy Policy Update

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CENTERPOINT ENERGY

“Real Digital is truly an extension of our team. They are knowledgeable, responsive, and play a crucial part in sculpting our digital marketing and advertising strategies.”

Brooke Dollen // Director of Marketing and Property Openings, CenterPoint Energy

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